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Our address: Ukraine, Kharkov
Ukraine, Kharkov
Ukraine, Kharkiv, Grazhdanskaya st., 17
Mon-Fri: 9 a.m. to 5 p.m.
Sat-Sun: 10 am to 5 pm
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+38(093)580-73-79 +38(066)777-28-62 Callback

User Agreement

Welcome to the website mexaldshop.com!

This User Agreement (hereinafter referred to as the "Agreement") regulates the relationships between you (hereinafter referred to as the "User") and the administration of the website mexaldshop.com (hereinafter referred to as the "Administration"). By using our website, you agree to these terms. If you do not agree with the terms of this Agreement, please cease using the website.

1. General Provisions

  • 1.1. The website mexaldshop.com (hereinafter referred to as the "Site") is an online platform that provides the opportunity to view, order, and purchase goods or services presented on the Site.
  • 1.2. The Administration of the Site reserves the right to make changes to this Agreement without prior notice to Users. The new version of the Agreement comes into effect from the moment it is posted on the Site.
  • 1.3. The use of the Site is available only to individuals who have reached the age of majority (18 years) or who have parental or legal representative consent to use the Site.

2. Registration and Account

  • 2.1. To make purchases or use certain features of the Site, the User may need to register.
  • 2.2. During registration, the User is obliged to provide truthful, accurate, and complete information about themselves.
  • 2.3. The User is responsible for maintaining the confidentiality of their password and other account data. In case of suspicion of unauthorized use of the account, the User must immediately notify the Administration.
  • 2.4. The Administration reserves the right to block or delete the User's account in case of violation of the terms of this Agreement.

3. Terms of Use of the Site

  • 3.1. The User agrees to use the Site solely for lawful purposes and not to infringe the rights of others.
  • 3.2. It is prohibited to:
    • use the Site to post or transmit harmful content, including viruses, spam, or other illegal materials;
    • perform actions that may interfere with the normal operation of the Site;
    • attempt to gain unauthorized access to data of other Users or systems of the Site.
  • 3.3. All content of the Site (texts, images, logos, etc.) is the intellectual property of the Administration or other rights holders and is protected by law. Use of the content without permission is prohibited.

4. Ordering and Payment

  • 4.1. The User can place an order for goods or services presented on the Site, following the instructions provided in the relevant sections.
  • 4.2. All prices for goods or services listed on the Site may change without prior notice.
  • 4.3. Payment is made according to the method chosen by the User, available on the Site. The Administration is not responsible for issues arising from errors in payment systems.
  • 4.4. After placing an order, the User receives confirmation at the specified email address or through other means of communication.

5. Delivery and Returns

  • 5.1. Delivery conditions for goods are specified in the relevant section of the Site. The Administration makes every effort for timely delivery but is not responsible for delays caused by third parties (e.g., carriers).
  • 5.2. Returns of goods are carried out in accordance with the legislation of Ukraine and the conditions specified in the "Returns and Exchanges" section on the Site.
  • 5.3. The User is obliged to check the goods upon receipt and report any defects within the established time frame.

6. Liability of the Parties

  • 6.1. The Administration is not liable for any damages caused to the User as a result of using or being unable to use the Site.
  • 6.2. The Administration does not guarantee the uninterrupted operation of the Site and may carry out technical work without prior notice.
  • 6.3. The User bears full responsibility for their actions on the Site and for the consequences arising from them.

7. Confidentiality

  • 7.1. The Administration processes the personal data of Users in accordance with the Privacy Policy posted on the Site.
  • 7.2. The User agrees to the processing of their data necessary for the execution of orders and the provision of services.

8. Dispute Resolution

  • 8.1. All disputes arising between the User and the Administration are resolved through negotiations.
  • 8.2. If the dispute cannot be resolved through negotiations, it shall be subject to consideration in court in accordance with the current legislation of Ukraine.

9. Final Provisions

  • 9.1. This Agreement comes into effect from the moment the User starts using the Site and is valid for the entire period of use.
  • 9.2. If any provision of this Agreement is found to be invalid, this does not affect the validity of other provisions.
  • 9.3. All rights not covered by this Agreement are governed by the current legislation of Ukraine.

10. Contact Information

For questions, suggestions, or complaints, please contact the Administration of the Site:

Email: [email protected]

Phone: +38(093)580-73-79, +38(066)777-28-62

Address: 61057, Ukraine, Kharkiv, Hromadyanska St., 17